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CANCELLATION & NO SHOW POLICY
We have enacted the following cancellation and no-show policy to ensure that our clients' and stylists' time is respected and valued. We thank you in advance for your understanding.
If you cancel within 24 hours or don't show up for your scheduled appointment, we will require you to keep a credit card on file to reschedule. Moving forward, we will charge a fee totaling 50% of subsequent appointments that are canceled within 24 hours or "no-showed." This fee will compensate your stylist for lost wages.
Salon Eunoia will waive fines on a case by case basis when there are genuine extenuating circumstances. If this applies to your situation, Please provide us with verifiable documentation. Eg. doctor's note, etc.
As always, we appreciate you, your business, and your continued loyalty.
Truly,
The Salon Eunoia Team
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